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News & Updates

The Loft has Now Closed

The loft is now closed for business, please contact us by E-Mail or Phone for advice or help.

Free Delivery

On ALL (over £1.00) Orders to Basingstoke & Winchester Customers
Just select local postage in the delivery options

FAQ's

Why are your hours so unusual?

Once we closed the Jewry Street shop we switched from a normal retail model to a more flexible music service model. Although we are still predominantly a retail operation much of what we do is on-line and with repairs also making up a proportion of our work being tied to just a shop location was not right for us. So, although we usually are working 6 days a week we are not always available to see you at the shop site in Winchester but our phone will reach us at any location and the E-mail is often checked.

Can I visit your repair/mail order workshop in Basingstoke?

Unfortunately, this site is not a public facing unit and does not have the correct insurance for public opening. We do offer collecting and delivery free in Basingstoke and Winchester so if it is hard to get to our shop in The Loft please call.

Why do some items have a cheaper price in store?

We offer free delivery on all times over £15.00 although the price to post goods varies a lot based on weight and size, also the price charged by payment gateways can vary on other factors. If we will save a reasonable amount by the customer collecting and paying in store we will pass that saving on. Products that benefit from this will have an in-store price as well as the normal price. There are not many items that this applies to.

Why are some items on the web site only available as collection only?

We sell a number of second hand items but it is hard to see the condition with pictures alone to avoid returns and unrealised expectations we do not sell second hand items via mail order but are listed for reference for our local customers.

We stock ABRSm Books